digital basics

A plain-English guide to understanding the technology you use every day.

Computers don't have to be mysterious. These short guides explain common technology in straightforward language, with no jargon and no assumptions. Whether you're using a Windows PC, Mac, iPhone or Android device, understanding the basics can make technology much less frustrating.

Digital Legacy

Information from some of the key technology providers on how to proactively manage your information after your death.

Cloud Storage

The term "the cloud" sounds mysterious, but it's actually quite simple. Check out my guide to using the Cloud.

Understanding Email

Email has been around for decades. Understanding a few simple concepts can make changing computers, using multiple devices, or helping family members much easier.

Password Management

Most people now have dozens, if not hundreds, of online accounts. This guide will help you organise them all safely and securely.

Multi-Factor Authentication

A password is no longer enough, find out how to keep your important data safe and secure using 2-step or Multi-factor Authentication (MFA)

Understanding Digital Accounts

Almost every smartphone, tablet and computer now uses a digital account.

These accounts give you access to your email, photos, files, purchases and settings.