frequently asked questions

Yes. Many of my clients have worked with me for years. I provide ongoing support, advice and project assistance for businesses that value having a trusted technology adviser they can call when needed.

Yes I do! I can supply a good range of Lenovo, Acer and ASUS notebooks, desktops and monitors. I can also supply printers (Brother is my preference) and all sorts of peripherals I sell a range of ex-lease equipment and have a range of suppliers I can source this from. I particularly like the ex-lease desktops and all in one computers. These machines are fantastic value for money and are usually commercial quality.

No. While much of my work is with businesses, I also work with individuals and families, particularly through my Technology Planning for Later Life service.

Yes. Advice is often the most valuable part of what I provide. Sometimes a short conversation can save hours of frustration, avoid unnecessary spending, or help you make a better technology decision.

Yes. I design and build practical, easy-to-manage websites for businesses, organisations and community groups. Check out my website page.

Absolutely. I am an Apple user myself and I can provide full support across all the Apple products. I can even make them talk to Windows 😇

Absolutely. Microsoft 365 and Google Workspace are a core part of many modern businesses, and I can help with setup, migration, security, licensing, training and ongoing support. I can also help you decide which platform is the right one for you. You can get a free trial and 10% discount for Google Workspace by using my referal code.

Yes. More importantly, I also speak fluent normal person.

If you're an existing client, I'll always do my best to help when something urgent comes up. I use TeamViewer for remote support and this can be great in emergencies but does require internet access - the link is on my Contact page

I have clients all over the greater Wellington area - from Kapiti to Masterton. I also have clients all over New Zealand who I have never met! Depending on the situation, I can provide remote support using TeamViewer - my custom support link is https://get.teamviewer.com/solvedqs

Technology is now part of almost every aspect of our lives. This service helps individuals and families organise important digital information, accounts, devices and online services so that things are easier to manage in the future. You can read more here.

I'll happily help connect, configure and troubleshoot printers. However, if your printer has developed a mysterious fault, started speaking in error codes, or has decided that cyan is no longer a valid colour, we may need to have a serious conversation about replacement options. Life is too short to spend it arguing with printers.

Printers. It's always printers.

No. It's a bundled service. Pricing info is here.